FAQ

1. How do I place an order with you?

It’s very easy! There are 3 convenient ways to place an order:

  1. Online: You can click on the chatbot on the website, and we will interact with you to exchange information on the provided Facebook fan page.
  2. Via email: You can send information via email, and we will get in touch with you.
  3. Using the quote request form: Please fill in all the necessary information, and we will respond to you as soon as we receive the information from you.

2. What payment methods do you accept?

We accept checks, debit cards, paypal and bank transfers

3. Can I request a custom website design for free?

When you can’t find any designs you like on our website, our team can provide you with a custom design based on your preferences or to match your current design. This service is FREE for all our customers. However, the custom design we create for you belongs to us. We will not send you the original file (.psd) or high-resolution file (.jpeg or .pdf) without watermarks. This is to protect our work and maintain our business operations.

4. What is the cost of delivery and warranty?

You will receive FREE delivery and a 1-year warranty from the date your website is operational.

Please contact us for more details.

5. What should I do if I notice any issues or errors while my website is in operation?

We will receive information related to any errors that occur during operation.

Our technical team will review and address any unexpected incidents.

6. If I add a feature, what will be the cost?

When we receive additional information about your request, we will assess the pricing based on the features and complexity of the requirements.

The quote review process will take a maximum of 3 days from the date of receipt.

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